About Us

Agentic Commerce for enterprise: Co-create AI Sales, Search and Voice agents, in days not months.

Swirl is an Agentic Commerce platform that helps Digital CX teams rapidly deploy multimodal AI agents — Sales Agents, Search Agents, and Voice Agents — purpose-built for automotive, e-commerce, and retail to elevate customer experience and improve sales conversions.

Our platform accelerates time-to-market and time-to-revenue by bringing in voice-of-the-customer with strong observability, governance, and custom integrations into existing enterprise workflows.

Trusted by clients globally: Al-Futtaim, BYD, Blue Rewards, LG, VIVO, BigBasket, and more.

Trusted by

Our Team

Founder & CEO

A 3X founder and CEO of Swirl, Kaizad has 20+ years of experience scaling eCommerce and retail businesses globally, with deep expertise in consumer journeys and hyperlocal markets.

CTO

Akshil builds scalable tech solutions, and leveraging his experience of scaling systems for 2 million concurrent users, he drives innovation across domains to solve challenges.

Chief of Staff

Padam leads strategic initiatives and the Founder's Office, leveraging his entrepreneurial background to drive impactful collaborations.

Chief Customer Officer

Prashant drives global strategies to enhance customer satisfaction, retention, and revenue growth for clients across the UAE, KSA, and USA.

Our Advisors

Vatsal Mehta

Founding Partner, Sankat Mochan Capital

Vatsal is a technology and business leader with over two decades of experience driving innovation in AI, advertising, and commerce, with leadership roles at Meta and as Founding Partner at Sankat Mochan Capital.

Shruti Kapoor

Founder & CEO, Wingman

Shruti is a technology leader and speaker, focused on helping companies improve sales processes through better conversations and has experience with organizations such as Modern Sales Pros and Y Combinator.

Scott Sorochak

Venture Partner, Sparklabs

Former CRO at Brandwatch and Venture Partner at SparkLabs Group, with leadership roles at Livefyre & Cloudera. With 25+ years scaling SaaS companies to $100M+, he excels in building teams, driving revenue, and accelerating growth.

John Andrews

Cofounder, Katadhin Consulting

Former Retail Co-Innovation Director at Ricoh USA with leadership experience at Walmart, Photofy, and Collective Bias. A pioneer in blending digital and physical retail with AI-driven, data-powered commerce strategies.

Aakrit Vaish

Co-founder, Haptik

Co-founder & Ex-CEO of Haptik, a conversational AI platform acquired by Reliance Jio for $100M. Founder & CEO of Interakt, the leading WhatsApp CRM for SMBs in India & emerging markets.

Apoorv Sharma

Builder, CuriTech AI

Focuses on language agents for enterprise IT with 14+ years as a machine learning engineer at Meta, Uber, X, Walmart Global Tech, and Flipkart. Advises and invests in emerging AI startups.

Nikhil Khanna

Former CEO, Miller's Ale House | McKinsey Veteran

20+ years in strategy, transformation, and value creation. Ex-McKinsey leader who has worked as CEO, COO, and President across consumer and telecom businesses, delivering large-scale operational and financial turnarounds.

Our Investors

What we believe

Speed to value

Enterprise teams shouldn't wait months to prove AI ROI. Swirl deploys in 2 weeks — no replatforming, no engineering sprints.

Outcome-first, always

We measure success in test drives booked, leads captured, and conversions delivered — not impressions or session counts.

Brand control & trust

Every AI response reflects your brand voice. Full guardrails, audit trails, and real-time monitoring — governance built in from day one.

Voice of the customer

Every conversation becomes intelligence — buying signals, content gaps, and market trends surfaced automatically into your existing workflows.

Multimodal by design

Voice, text, and 3D visuals. 50+ languages. Every channel your customers are on — without extra configuration or custom engineering.

Built for enterprise scale

Battle-tested at 2M concurrent users. Deep integrations into CRMs, ERPs, and commerce platforms. Enterprise-grade security and compliance.